Automotive Service Advisor

2 weeks ago

Novato, California, United States Marin County Ford Full time
Job Title: Automotive Service Advisor

Job Summary:
The Automotive Service Advisor is the primary point of contact for all automotive service and repair matters. This role requires strong communication and technical skills to listen and understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians.

Key Responsibilities:
  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
  • Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
  • Ensures that all completed repairs have gone through quality control and/or a road test
  • Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)
  • Ensures all service level targets are met or exceeded
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Complies with and enforces all safety policies and procedures
  • Attends all staff meetings, trainings, and educational classes as required
  • Performs other duties as assigned

Requirements:
  • High school diploma or GED
  • One year of dealer-level or large facility experience preferred
  • Valid and unrestricted driver's license and clean driving record
  • Professional and dependable
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to read and comprehend instructions
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed

Benefits:
  • Competitive Pay Based on Experience + Commission
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match

Equal Opportunity Employer:
Marin County Ford is an Equal Opportunity Employer and a drug-free workplace.

  • Automotive Service Advisor

    2 weeks ago

    Novato, California, United States Novato Toyota Full time

    Service Advisor Opportunity at Novato Toyota/Kia MarinWe are seeking an experienced Service Advisor to join our team at Novato Toyota/Kia Marin. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the repair process.Key Responsibilities:Greet customers and provide excellent customer...

  • Automotive Service Advisor

    3 days ago

    Novato, California, United States Marin County Ford Full time

    Job DescriptionAs a Service Advisor at Marin County Ford, you will be the primary point of contact for all automotive service and repair matters. Your role will involve listening to and thoroughly understanding customer problems, arranging for appropriate service/repairs, and setting/manage expectations on the part of the customers and the technicians.The...

  • Automotive Service Consultant

    1 month ago

    Novato, California, United States Novato Toyota Full time

    Service Advisor Opportunity at Novato Toyota/Kia MarinWe are seeking an experienced Service Advisor to join our team at Novato Toyota/Kia Marin. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Customer Service: Greet customers, provide excellent service, and ensure a...

  • Automotive Repair Coordinator

    4 weeks ago

    Novato, California, United States Novato Toyota - Kia of Marin Full time

    Job OverviewNovato Toyota - Kia of Marin is seeking a skilled Service Advisor to provide exceptional customer service and ensure seamless vehicle repair experiences.Key ResponsibilitiesDeliver outstanding customer service from initial contact to vehicle release, addressing customer concerns and needs.Analyze customer-reported issues and translate them into...

  • Automotive Service Technician

    2 weeks ago

    Novato, California, United States Marin County Ford Full time

    Job SummaryWe are seeking a highly skilled and motivated Automotive Service Technician to join our team at Marin County Ford.The ideal candidate will have a strong background in automotive repair and maintenance, with the ability to work efficiently and effectively in a fast-paced environment.Key Responsibilities:Maintain the cleanliness of vehicles while...

  • Automotive Service Technician

    4 weeks ago

    Novato, California, United States Marin County Ford Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Technician to join our team at Marin County Ford. As a Master Certified Service Technician, you will be responsible for diagnosing and repairing complex vehicle issues, ensuring that our customers receive the highest level of service and satisfaction.Key ResponsibilitiesDiagnose...

  • Tax Advisor

    2 weeks ago

    Novato, California, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at Block Advisors. As a Tax Advisor, you will be responsible for providing expert tax guidance and support to our clients, helping them navigate complex tax laws and regulations.Key ResponsibilitiesProvide tax preparation, tax audit support, and tax planning services to clientsBuild...

  • Tax Advisor

    3 days ago

    Novato, California, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at Block Advisors, an H&R Block brand. As a Tax Advisor, you will be responsible for providing tax preparation, tax audit support, and tax planning services to our clients year-round.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs...

  • Automotive Service Professional

    2 weeks ago

    Novato, California, United States Marin County Ford Full time

    Job OverviewMarin County Ford is seeking a highly skilled Automotive Service Professional to join our team. As a Master Certified Technician, you will be responsible for diagnosing and repairing complex vehicle issues, ensuring the highest level of customer satisfaction.Key Responsibilities:Diagnose and repair complex vehicle issuesMaintain the highest level...

  • Tax Advisor

    4 days ago

    Novato, California, United States H&R Block Full time

    About the RoleWe are seeking a skilled Tax Advisor to join our team at Block Advisors. As a Tax Advisor, you will be responsible for providing tax preparation, tax audit support, and tax planning services to our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and provide personalized...

  • Tax Advisor

    2 weeks ago

    Novato, California, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at Block Advisors. As a Tax Advisor, you will be responsible for providing expert tax advice and guidance to our clients, helping them navigate complex tax laws and regulations.Key ResponsibilitiesBuild and maintain strong relationships with clients, understanding their unique tax...

  • Tax Advisor

    1 month ago

    Novato, California, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will be responsible for providing expert tax guidance and support to our clients, helping them navigate complex tax laws and regulations.Key ResponsibilitiesProvide tax preparation, tax audit support, and tax planning services to clientsBuild and...

  • Tax Advisor

    1 week ago

    Novato, California, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will be responsible for providing tax preparation, tax audit support, and tax planning services to our clients year-round.You will have the opportunity to build strong relationships with our clients, understand their financial goals, and provide...

  • Automotive Diagnostic Specialist

    4 weeks ago

    Novato, California, United States Quality Talent Group Full time

    Job SummaryWe are seeking a highly skilled Automotive Diagnostic Specialist to join our team at Automotive Technology Experts (ATE). As a key member of our team, you will be responsible for performing vehicle diagnostics, calibrations, and scanning services to ensure the highest level of quality and customer satisfaction.ResponsibilitiesPerform vehicle...

  • Tax Advisor

    4 days ago

    Novato, California, United States H&R Block Full time

    Job Title: Tax Advisor - Small BusinessAbout the Role:We are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will be responsible for providing expert tax advice to small business clients, ensuring they are in compliance with all tax laws and regulations.Key Responsibilities:Prepare and submit tax returns for small...

  • Automotive Diagnostic Specialist

    2 weeks ago

    Novato, California, United States Quality Talent Group Full time

    About the JobWe are seeking a highly skilled Automotive Diagnostic Specialist to join our team at Quality Talent Group. As a Calibration & Diagnostic Technician, you will play a critical role in ensuring the accuracy and safety of vehicle diagnostic scanning and calibration services.ResponsibilitiesPerform vehicle diagnostics, calibrations, and...

  • Tax Advisor for Small Business

    2 weeks ago

    Novato, California, United States H&R Block Full time

    Job Title: Associate Client Advisor - Small Business & TaxAbout the Role:We are seeking a highly skilled and experienced Associate Client Advisor to join our team. As a key member of our small business and tax team, you will be responsible for providing expert advice and guidance to clients on financial and tax matters.Key Responsibilities:Prepare and submit...

  • Tax Advisor for Small Businesses

    2 weeks ago

    Novato, California, United States H&R Block Full time

    Job Title: Associate Client Advisor - Small Business & TaxAbout the Role:We are seeking a highly skilled and experienced Associate Client Advisor to join our team at H&R Block. As a key member of our team, you will be responsible for providing expert tax and accounting services to small business owners and corporate entities.Key Responsibilities:Prepare and...

  • Automotive Technicians for Toyota and Kia Dealerships

    7 days ago

    Novato, California, United States Novato Toyota - Kia of Marin Full time

    Job OpportunityWe are seeking a skilled Automotive Technician to join our team at Novato Toyota - Kia of Marin.This full-time position comes with a competitive compensation package, including health, dental, and vision benefits, as well as a retention bonus based on certifications and experience.Applicants with ASE certifications and at least 2 years of...

  • Sales and Service Director

    3 weeks ago

    Novato, California, United States Sephora Full time

    About the Role:We're seeking a highly skilled Sales and Service Leader to join our team at Sephora. As a key member of our leadership team, you'll be responsible for driving sales growth, delivering exceptional customer experiences, and leading a team of Beauty Advisors and Coordinators.Key Responsibilities:Develop and execute sales strategies to drive...