Disaster Recovery Case Manager

1 day ago


Douglas, Georgia, United States Tetra Tech Full time
About the Role

Tetra Tech is seeking a highly skilled Shelter Coordinator to join our Disaster Recovery team in Georgia. As a key member of our team, you will be responsible for providing case management services to individuals and communities impacted by natural disasters.

Key Responsibilities:
  • Assist clients in applying for disaster assistance programs and other financial support mechanisms.
  • Initiate and maintain weekly check-in calls with assigned applicants.
  • Conduct thorough assessments of clients' disaster-related needs and develop individualized recovery plans.
  • Answer phone calls and direct clients to the appropriate assistance.
  • Coordinate and collaborate with internal and external stakeholders, including government agencies, nonprofits, and community organizations, to facilitate access to resources and services.
  • Maintain accurate and confidential case files and documentation in compliance with organizational standards and regulatory requirements.
  • Participate in training and professional development opportunities to enhance knowledge of disaster response and recovery strategies.
Requirements:
  • Prior case management experience required.
  • Must have reliable transportation (must use own vehicle).
  • Have a valid driver's license.
  • Must be able to work on site and drive during operating hours to visit shelter locations.
  • Social work experience preferred.
  • Strong organizational and communication skills.
  • Ability to maintain professional demeanor during incidents.
  • Knowledge of social services resources and support systems.
  • Bilingual (required).
  • Proficient in MS Office.
Benefits:
  • $24/hour salary.
  • Temporary assignment with potential for extension.
  • Standard schedule: Monday to Friday, 8am-5pm (1 hour lunch).
  • Work on weekends may be required.


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