Insurance Inquiry Analyst

5 days ago


Union, Kentucky, United States Western & Southern Mutual Holding Company, Inc. Full time
Job Overview

We are seeking a highly motivated Insurance Inquiry Analyst to join our team at Western & Southern Mutual Holding Company, Inc.

About the Role:

  • Resolve client inquiries or concerns via telephone, written correspondence, email or online chat.
  • Analyze and respond to client inquiries or concerns in a timely and professional manner.

Key Responsibilities:

  1. Conduct research and analysis to resolve complex client inquiries or concerns.
  2. Respond to client inquiries or concerns via telephone, email or online chat.

Requirements:

  • Bachelor's degree in Business Administration, Communications or related field.
  • At least 1 year of experience in customer service or related field.
  • Excellent communication and problem-solving skills.

Compensation:

The estimated salary for this role is $55,000 - $75,000 per annum, depending on location and experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.



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