Member Experience Advocate
2 days ago
The Member Service Representative role at the General Electric Credit Union is responsible for providing exceptional support to members through various channels, including inbound calls, emails, and online chat. As a key member of our team, you will be responsible for resolving member inquiries and issues, processing transactions, and collaborating with internal teams to ensure seamless service delivery.
Key Responsibilities- Phone Support: Handle inbound member telephone inquiries, striving for first contact resolution in a timely and efficient manner.
- Transaction Processing: Resolve questions and assist members with inquiries, process transactions such as loan payments and internal transfers, and educate members on other credit union products and services.
- Collaboration and Feedback: Collaborate with internal team members to resolve inquiries and issues, convey member feedback through appropriate channels to be evaluated and addressed.
- Education: High school diploma or GED required.
- Experience: Minimum six months of experience in customer service required, prior call center experience preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in multiple computer systems.
The estimated salary for this position is $45,000 - $55,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health, dental, and vision insurance, life and disability insurance options, paid time off, 401k retirement plan with up to a 10% match, tuition reimbursement opportunities, volunteer opportunities, and on-site clinics for vaccines and mammograms.
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Customer Experience Advocate
2 days ago
Union, Kentucky, United States Great American Insurance Company Full timeCareer Opportunities in Insurance ClaimsAre you passionate about delivering exceptional customer experiences? Do you have a strong background in insurance claims or a related field?We're seeking a skilled and motivated professional to join our Corporate Claims team as a Customer Experience Advocate. In this role, you'll play a key part in ensuring that our...
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Customer Service Advocate
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Union, Kentucky, United States Insight Global Full timeJoin Insight Global as a Customer Service Advocate in our Cincinnati office. As a member of our team, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesThe key responsibilities of this position include:Servicing walk-in clients to the Home Office.Processing all work requests received through Imaging from...
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Crew Member for Dining Experience
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Service Experience Manager
2 days ago
Union, Kentucky, United States Western & Southern Mutual Holding Company, Inc. Full timeJob Title: Client Resolution SpecialistCompany: Western & Southern Mutual Holding Company, Inc.Location: Remote work options available.About the JobWe are seeking a highly skilled and experienced Client Resolution Specialist to join our team. As a key member of our client services department, you will be responsible for resolving client inquiries and...
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Retail Team Member
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Retail Team Member
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Retail Team Member
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Floor and Decor Team Member
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Customer Service Team Member
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Food Service Team Member
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Retail Team Member
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Cashier Team Member
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Sales Team Member
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Store Team Member
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Hospitality Team Member
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Retail Team Member
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Sunglass Retail Team Member
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Domino's Team Member
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