Customer Development Liaison

4 days ago


Union, Kentucky, United States Advantech Full time
About the Role

We are seeking a highly motivated Sales Support Specialist to join our team at Advantech. This role plays a pivotal part in driving business growth by managing customer inquiries, qualifying leads, and supporting sales and marketing efforts.

Key Responsibilities:
  • Discover and qualify new business opportunities through effective lead management.
  • Maintain accurate records of customer interactions in our CRM database.
  • Handle all incoming customer inquiries from phone and emails with exceptional service.
  • Revive dormant sales leads through targeted lead nurturing campaigns.
  • Support the marketing team in data mining and lead maintenance activities.
Requirements:
  • A minimum of an AA degree or High School Diploma with equivalent experience.
  • Excellent communication skills, both verbal and written.
  • Prior customer service experience is a plus, but we will train the right candidate.
  • Salesforce CRM experience is preferred.
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
  • Ability to multitask with minimal supervision.

Salary Range: $20-$23 per hour, non-exempt. We offer a competitive salary dependent on experience. Our benefits package includes medical, dental, vision, long-term disability, and life insurance, as well as an Employee Assistance Program and 401(k) with company match.

About Advantech

Advantech is a leader in providing innovative embedded and automation products and solutions. Founded in 1983, we have always been at the forefront of high-quality, high-performance computing platforms. We cooperate closely with partners to provide complete solutions for various industries. To realize our vision of Enabling an Intelligent Planet, we continue to collaborate and partner for Smart city & IoT Solutions.



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