Server and Food Service Team Member

2 days ago


Grand Rapids, Michigan, United States Suburban Inns Full time
Job Summary

We are seeking a highly motivated and enthusiastic Server and Food Service Team Member to join our team at the Garden Grille in the Hilton Garden Inn. As a key member of our hospitality team, you will be responsible for providing exceptional food and beverage service to our guests, while maintaining a clean and welcoming environment.

Key Responsibilities:

  • Provide prompt and courteous service to all guests, ensuring their needs are met and exceeded.
  • Anticipate and meet the needs of our guests, going above and beyond to ensure their satisfaction.
  • Inspect and prepare the dining area, ensuring it is clean and well-maintained.
  • Take orders from guests, ensuring accuracy and attention to detail.
  • Handle cash and credit transactions, following standard operating procedures.
  • Work collaboratively with the kitchen and other team members to ensure seamless service.
  • Exhibit regular and recurrent attendance records.

Requirements:

  • Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. Good communication skills.
  • Formal Education and Job-Related Experience:
  • License, Registration, and/or Certification Required: TIPS Certification.

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs.

Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times.


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