Senior UX Researcher: User Experience Expert

4 weeks ago


San Jose, California, United States Akraya Full time
Job Summary:

This pivotal role is responsible for designing and conducting comprehensive primary research to enhance the end-to-end user experience for clients' customers. The successful candidate will execute research across all product development stages, from ideation to launch, utilizing a diverse set of qualitative (and desirable quantitative) methods.

They will ensure user needs are at the forefront, integrating and engaging cross-functional teams in the research process to achieve aligned and impactful results.


Key Responsibilities:
  • Design and conduct primary UX research using a wide range of methods to gather actionable insights.
  • Collaborate with cross-functional teams to translate user insights into product enhancements.
  • Partner with other research teams to improve the overall customer experience.
  • Drive alignment and integration of user needs in the product development process through effective communication and collaboration.
  • Manage research projects efficiently, ensuring timely and high-quality outputs.

Must-Have Skills:
  • Proficient in a variety of qualitative research methods.
  • Strong ability to collaborate with cross-functional teams.
  • Excellent communication, writing, and time management skills.

Industry Experience:
Experience in tech or e-commerce is preferred, given the focus on improving the customer journey.

About Akraya:
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. We connect you with great jobs and a workplace that inspires. Browse our open positions and experience the Akraya difference.
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