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Senior Account Management Director

1 month ago

Raleigh, North Carolina, United States IXL Learning Full time

Overview

We are seeking a highly experienced Director of Customer Success to lead our account management team.

Responsibilities:

  • Lead a team of account managers to drive customer success and sales growth.
  • Develop and implement strategies to improve customer retention and expansion.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Establish key performance indicators to measure team success.

Requirements:

  • 10+ years of experience in educational sales or account management.
  • 5+ years of leadership experience managing a team.
  • Strong analytical and problem-solving skills with the ability to drive results.

About IXL Learning

IXL Learning is the country's largest EdTech company, reaching millions of learners through our diverse range of products. We value diversity, collaboration, and a passion for innovation, and we're looking for a dedicated professional to join our team.