Technical Consultant for Customer Relationship Management

2 weeks ago


Mason, Ohio, United States Golden Technology Full time
About the Job Description

This job description outlines the key responsibilities and requirements for the SAP CRM Functional Analyst position. If you are a motivated and detail-oriented individual who is passionate about technology and customer relationship management, we encourage you to apply.

Job Responsibilities
  1. Collaborate with business partners to identify and document business requirements for SAP CRM solutions.
  2. Develop and maintain knowledge of customer relationship management area to resolve problems on an ongoing basis.
  3. Support moderately complex business processes by collecting, analyzing, and documenting client's business requirements.
Key Skills and Qualifications
  • Minimum 3 years of experience in SAP CRM gathering requirements, configuring, and customizing.
  • Minimum 1 full lifecycle implementation in SAP CRM.
  • Experience communicating technical and business issues/solutions to all levels of management.
  • Experience managing user requests, inquiries, and troubleshooting problems in an Enterprise Systems landscape, and acting as 2nd level support to users.

Estimated Salary: $85,000 - $110,000 per year based on location and experience.



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