Customer Service Representative

4 days ago


Eglin Air Force Base, Florida, United States Michaels Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Retail Customer Service Team Member. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a high level of product knowledge, including store policies and procedures
  • Assist customers with finding products, answering questions, and providing solutions
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns
  • Participate in visual merchandising and store displays, maintaining a visually appealing store environment
  • Work collaboratively with other team members to achieve sales goals and meet customer needs
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods of time
What We Offer

As a Seasonal Retail Customer Service Team Member, you will have the opportunity to work in a fast-paced and dynamic environment, developing your skills and knowledge in customer service, sales, and visual merchandising. You will also have access to a comprehensive training program, competitive pay, and opportunities for advancement.

Michaels is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.



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