Retail Customer Service Representative

3 weeks ago


Mansfield, Ohio, United States Sam's Club Full time

At Sam's Club, we are seeking a Retail Customer Service Representative to join our team. This role is responsible for maintaining a positive attitude and providing exceptional customer service to members across the club as needed.

Salary

The estimated hourly wage range for this position is $16.00 to $23.00.

Job Description

This is an exciting opportunity to start a fulfilling career at Sam's Club. As a Frontline Cashier Associate, you will play a major role in how our members feel in the club and when they leave. You might be the first, last, and sometimes only associate that our members interact with. We are looking for friendly faces to run registers and support our members through the self-checkout experience.

You will sweep us off our feet if:

  • You thrive in fast-paced environments
  • You're a multi-tasker at heart
  • You keep member satisfaction as your top priority
  • You can stand for long periods of time while assisting members quickly and accurately
  • You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

You will make an impact by:

  • Maintaining a positive attitude by smiling, greeting, and thanking members
  • Providing exceptional customer service to members across the club as needed, answering any questions they may have
  • Maintaining a clean, neat, and member-ready area
Benefits

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

We believe in supporting our associates' well-being and provide benefits such as:

  • Health benefits including medical, vision, and dental coverage
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.


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