Customer Service Representative
4 days ago
Estimated Salary: $40,000 - $60,000 per year.
About the JobSutton Bank is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our branch staff, you will be responsible for providing exceptional customer service, processing transactions, and maintaining the integrity of our teller line.
Responsibilities- Greet customers, identify their business needs, and complete requests in a timely and professional manner.
- Process cash item deposits, savings deposits, withdrawals, and cash checks, ensuring accuracy and attention to detail.
- Reconcile night deposits and mailed-in transactions, maintaining the security of personal keys and assigned codes.
- Maintain assigned cash levels, balance drawers, and research any over and short issues.
- Sell gift cards and other bank services, identifying cross-sell opportunities and referring to Personal Bankers for follow-up.
- High school diploma or equivalent required; one year of education and/or training beyond high school preferred.
- One year of related experience and/or training; general PC knowledge and prior cash handling experience essential.
- Excellent interpersonal skills, strong communication abilities, and self-directed motivation required.
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