Technical Support Specialist
4 weeks ago
We are seeking a skilled Desktop Support Specialist to provide technical assistance and support to our team. The ideal candidate will have experience with hardware and software troubleshooting and be able to work independently with minimal supervision.
Responsibilities
Receive and process incoming devices from schools
Maintain accurate records within our Asset Management system
Test functionality and check warranty status of each device
Configure and reimage devices as needed
Recommend process improvements and modifications
Qualifications
Proven work experience in a similar role
Strong attention to detail and communication skills
Ability to work independently and prioritize tasks
Physical Demands
Sitting in a stationary position for extended periods
Ability to lift heavy objects
Equal Employment Opportunity Policy
CAI is an equal opportunity employer and does not discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. CAI takes affirmative action to employ and advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status, and to base all employment decisions only on valid job requirements.
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