IT Support Specialist
4 weeks ago
The IT Support Analyst position at Franklin County, OH is responsible for providing technical support to department computer users. This includes installing and configuring desktop equipment, software, and printers, as well as troubleshooting and correcting various computer problems. The ideal candidate will have an associates degree with coursework emphasis in information technology or business administration, or equivalent combination of training and experience.
Key Responsibilities
Provide desktop computer hardware and software support to department computer users
Investigate problems within existing systems and initiate corrective action as needed
Install, configure, and repair desktop computer equipment and printers
Maintain accurate database records of calls received and services rendered
Benefits
As a full-time permanent employee at Franklin County, OH, you will receive extensive health benefits, life insurance coverage, 10 paid holidays per year, and a 14 percent employer contribution to your OPERS pension plan. You will also have the opportunity to earn a potential monetary incentive during our annual wellness incentives for employees/spouses enrolled in healthcare.
Requirements
Associates degree with coursework emphasis in information technology or business administration
Three years of clerical or office administration experience
No special license or certification is required
Supervisory Responsibilities
None required
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