Student Services Advisor

3 days ago


Metairie, Louisiana, United States Herzing University Full time

Job Summary:


This is an exciting opportunity to join Herzing University as a Student Services Advisor, providing exceptional support to our students in achieving their academic goals.



Key Responsibilities:

  • Advise students on academic and personal issues, providing guidance and support to ensure their success.
  • Address student inquiries and concerns, resolving basic issues related to bookstore validation and eBook use.
  • Work collaboratively with faculty and staff to identify and resolve student concerns, connecting them with relevant resources and support services.
  • Communicate with students regarding semester preparation, provide guidance on scheduling changes, and facilitate updates to University platforms.
  • Develop and deliver new student orientations, ensuring they have the necessary resources and information to navigate University platforms and access support services.


Requirements:



  • A Bachelor's Degree, preferably in Higher Education, Counseling, or a related field.
  • Multiple years of relevant student support experience, with a focus on advising, counseling, and exceptional customer service.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Strong understanding of academic planning, course selection, and resource guidance, with the ability to connect students with relevant support services.


About Herzing University:


Herzing University is committed to providing a diverse and inclusive environment, fostering a culture of mutual respect and empowerment. We are dedicated to recruiting and hiring without discrimination, ensuring equal opportunities for all candidates.



How to Apply:


Please submit your application, including your resume and cover letter, to [insert application instructions].


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