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Health and Wellness Coordinator
1 month ago
At Upperline Health, we're dedicated to providing innovative, patient-centered care for those with lower extremity, wound, and vascular needs. Our team of experts works tirelessly to deliver effective treatment plans that address the unique needs of each patient.
Job Summary
We're seeking a highly skilled Senior Medical Assistant to join our team in Perimeter, GA. As a key member of our interdisciplinary team, you'll provide critical support activities to coordinate personalized care delivery for Upperline Plus patients and their families. Your expertise in clinical care coordination, patient assessment, and documentation will be invaluable in helping us achieve our mission of delivering exceptional patient care.
Key Responsibilities
• Conduct comprehensive health assessments and complete visits with Upperline Plus patients in our Podiatry Clinics
• Complete vital signs and required documentation in our EMR system (AthenaHealth)
• Provide routine foot care for at-risk patients with Diabetes and/or other chronic illnesses
• Facilitate and support virtual provider encounters in the clinic
• Telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care
• Care coordination activities as assigned by Upperline Plus Nurse Practitioner, including medical records requests, order management, appointment scheduling, and managing patient care referrals
• Visit patients in their homes to complete routine foot exams as needed
• Identify community resources and assist Upperline's patients and families in accessing those resources
• Participate in weekly interdisciplinary team meetings
Requirements
A minimum of 2 years' experience as a medical assistant providing direct patient care is required. Experience in an outpatient clinic setting is strongly preferred. Clinical care coordination or care management experience is ideal. Previous experience assisting or providing care to the adult-geriatric patient population is preferred. Prior wound care and foot care experience is a plus. Bilingual English/Spanish is helpful. Previous experience working in an EMR system, ideally AthenaHealth, is necessary. Database management skills and proficiency using Word, Excel, and other Microsoft Office products is required. Must have reliable transportation, a valid driver's license, and minimum state required liability auto insurance. Extremely strong customer-service orientation and work ethic are essential. Exceptional organizational skills and ability to multi-task are necessary. Self-starter with an entrepreneurial spirit and demonstrated problem-solving skills are required. Excellent oral and written communication skills to ensure effective interactions with patients, family caregivers, clinicians, and team members are essential.
