Stewarding Team Lead

2 days ago

New York, New York, United States HEI Hotels & Resorts Full time
Job Title: Stewarding Supervisor

At HEI Hotels & Resorts, we are committed to providing exceptional guest experiences and creating a positive work environment for our team members. We are seeking a highly motivated and organized Stewarding Supervisor to join our team at the Westin New York Grand Central.

Job Summary:

The Stewarding Supervisor will be responsible for assisting and leading the Stewarding Team, Restaurant Outlets, and Director of Food and Beverage in the cleaning and organizing of the Food and Beverage Outlets. This role will involve maintaining organization, ensuring proper storage and cleaning of all rolling stock and racks, silver, presoaking and operation of dish machine, and performing special cleaning projects as assigned.

Responsibilities:
  • Maintain organization and ensure proper storage and cleaning of all rolling stock and racks, silver, presoaking and operation of dish machine.
  • Perform special cleaning projects as assigned.
  • Ensure proper set-up, breakdown and maintenance of all banquet functions.
  • Interview, hire and train new stewards as required. Maintain proper administrative records on associates i.e. Attendance log, coaching and counseling sessions, disciplinary forms, etc.
  • Ensure that floors are swept and mopped. Keep floors clean and dry, spills are picked up immediately using wet floor signs, dry rags, and dry mops.
  • Clean walls, tables, racks, sinks, floor mats and disposal area. Polish stainless steel.
  • Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes and ceiling vents, according to schedule or as specified by the Executive Chef or Chef of their respective area of responsibility.
  • Ensure all trash is emptied at end of shifts; containers washed out and returned to kitchens.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.
Requirements:
  • High School Diploma or equivalent preferred.
  • At least 6 months experience as a Steward.
  • Knowledge of service ware and how to maintain same in order to compliment guest experience.
  • Ability to push/pull service carts weighing up to 150 pounds with or without reasonable accommodation.
  • Ability to transport heavy objects through a crowded room with or without reasonable accommodation.
  • Ability to grasp, lift and carry, move or push goods on a hand cart/truck weighing a maximum of 200lbs. with or without reasonable accommodation.
  • Ability to operate dish machine, burnisher, steam cleaner, cardboard bailer, dishware handling, and floor maintenance with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits:

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you. For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

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