Leasing Consultant

4 days ago


Columbia Maryland, United States Kettler Enterprises, Inc Full time
Leasing Consultant Opportunity at Kettler Enterprises, Inc.

We are seeking a highly motivated and customer-focused Leasing Consultant to join our team at Ten.M Flats in Columbia, MD. As a key member of our leasing team, you will be responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, and providing exceptional customer service.

Key Responsibilities:
  • Greet prospective residents and provide property tours to showcase our community's amenities and features.
  • Develop and implement effective outreach marketing strategies to attract new residents and promote resident retention.
  • Manage social media initiatives to engage with residents and promote our community's events and activities.
  • Follow up with prospects to ensure their questions are answered and provide a high-touch approach to customer service.
  • Assist with resident retention efforts and support the Community Manager with general office maintenance.
  • Play a key role in resolving resident concerns and issues in a professional and timely manner.
Requirements:
  • At least 1 year of customer service, sales, or office experience, preferably in residential property management.
  • High School Diploma, GED, or equivalent; some college preferred.
  • Customer service, sales, and goal-oriented mindset.
  • Ability to work on weekends and holidays.
  • Computer proficiency and knowledge of the Microsoft Office Suite.
  • Excellent written and verbal communication skills.
  • Familiarity with social media platforms and best practices for businesses.

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