Customer Service Representative

20 hours ago


Lafayette, Indiana, United States First Merchants Bank Full time

**About First Merchants Bank**

We are a leading financial institution dedicated to enhancing the financial wellness of our diverse communities.

Our Vision:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Job Description:**

As a Service Associate, you will provide exceptional customer service by responding to customer requests, answering inquiries, and building customer loyalty. You will also contribute to overall banking center operation by balancing cash, understanding regulations, and ensuring compliance.

Actively participate in a high-performing sales environment:

  • Sell bank products, make customer referrals, and support goals.
  • Know about all bank products.
  • Participate in daily/weekly meetings and coaching sessions.

Requirements:

  • High School Diploma or Equivalent.
  • 3 months of sales, cash handling, or related experience.

Compensation Package:

  • Estimated Salary: $42,000 - $52,000 per year (based on location).
  • Base Pay PLUS Bonuses.
  • Medical, Dental, and Vision Insurance.
  • 401k.
  • Health Savings and Flexible Spending Accounts.
  • Vacation/Sick Time.
  • Paid Holidays.
  • Paid Parental Leave.
  • Tuition Reimbursement.
  • Additional Benefits.


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