Front Desk Operations Specialist

4 weeks ago


Fremont, California, United States Courtyard by Marriott Full time

Courtyard by Marriott seeks a skilled Front Desk Operations Specialist to join their team. As a Nighttime Financial Analyst, you will be responsible for performing nightly audits of financial transactions and guest accounts, ensuring accuracy and reconciliation of any discrepancies. Your duties will also include preparing daily reports and distributing them to management, as well as assisting guests with check-in and check-out processes. You will maintain confidentiality of guest information and adhere to hotel policies and procedures.

Key Responsibilities:
  • Nightly audit of financial transactions and guest accounts
  • Verify accuracy of charges and reconcile any discrepancies
  • Prepare daily reports and distribute to management
  • Assist guests with check-in and check-out processes
  • Maintain confidentiality of guest information and adhere to hotel policies and procedures

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications.



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