Experienced Automotive Service Advisor
1 day ago
We are seeking an experienced Automotive Service Advisor to join our team at Group 1 Automotive, Inc. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities- Provide accurate and timely estimates to customers
- Communicate effectively with customers and technicians to ensure efficient repair processes
- Upsell and cross-sell services and products to increase revenue
- Meet or exceed sales and customer satisfaction targets
- Participate in ongoing training and development to stay up-to-date on industry knowledge and best practices
- Previous experience as a Service Advisor in a shop setting
- Experience with CDK and Xtime computer programs is preferred
- Positive and friendly attitude
- Interpersonal communication skills
- Basic computer skills
- Strong desire to provide an exceptional client experience
- Ability to achieve targeted goals
- High school diploma or equivalent
- Valid driver's license
Group 1 Automotive, Inc. is a leading automotive retailer with a strong commitment to customer satisfaction and employee development. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.
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