Director of Entertainment Operations

5 days ago


Naples, Florida, United States Bowland, HeadPinz & FastTrax Full time
Job Title:

General Manager

About the Company:

Bowland, HeadPinz & FastTrax is a dynamic entertainment center dedicated to delivering exceptional guest experiences.

Salary:

The estimated annual salary for this role is $60,000 - $80,000, depending on experience.

Job Description:
  • Drive Results: Set and enforce operational standards to ensure superior guest satisfaction and team performance.
  • Inspire Leadership: Motivate, coach, and develop team members, fostering a culture of growth, accountability, and respect.
  • Ensure Safety: Respond swiftly to emergencies, prioritizing guest and employee well-being.
  • Streamline Operations: Oversee day-to-day activities, including opening, closing, scheduling, and inventory management.
  • Maintain Excellence: Uphold facility cleanliness, safety, and appearance standards.
  • Optimize Performance: Continuously evaluate and enhance processes for efficiency and service delivery.
  • Collaborate Across Teams: Partner with maintenance and technical teams to ensure proactive maintenance and timely repairs.
Required Skills and Qualifications:
  • Proven leadership experience in the entertainment or hospitality industry.
  • Patient and enthusiastic attitude with excellent communication skills.
  • Able to work effectively in a fast-paced environment.
  • High school diploma required; Associate's degree in Business, Hospitality, or a related field preferred.


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