Veterinary Customer Service Representative

3 days ago


New York, New York, United States Center for Veterinary Care Full time
Center for Veterinary Care is a leading animal hospital on the Upper East Side seeking a part-time Veterinary Receptionist to join our team. The ideal candidate will provide excellent customer service to our clients, communicate effectively with patients and their owners, and maintain accurate medical records. As a key member of our front desk team, you will be responsible for scheduling appointments, processing payments, and ensuring seamless communication between clients and veterinarians. With a strong focus on teamwork and patient care, we offer a welcoming environment that fosters growth and development. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:
  • Communicate via phone, email, and in person with clients and actively listen to their concerns.
  • Utilize computer information system to accurately enter client/patient information, update and maintain medical records.
  • Process client payments and invoices.
  • Schedule and confirm appointments with patients.
  • Precisely dispense pharmaceuticals as needed and call in prescriptions to pharmacies.


Requirements:
  • High School Diploma or equivalent, AAS or higher preferred.
  • At least 6 months of customer service experience.
  • Veterinary hospital experience is preferred, however not required.
  • Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.


Compensation: Negotiable based on credentials and experience, with a starting rate of $20/hour.

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