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Hospitality Team Member

2 months ago

Miami, United States Sparrow Italia Full time

About the Role

The Server Assistant is a vital position in creating exceptional guest experiences at Sparrow Italia. This role is responsible for supporting the Server in ensuring every detail is taken care of, allowing guests to enjoy a seamless and exceptional dining experience.

Key Responsibilities

  • Deliver Exceptional Guest Service
    • Provide a consistently high level of customer service to each guest and team member
    • Anticipate and meet the needs of guests to ensure a seamless experience
  • Support the Server
    • Clear dirty flatware and glasses
    • Assist with guest communication
    • Anticipate the needs of the Server to ensure efficient service
  • Maintain a Safe and Clean Environment
    • Maintain a safe and clean working environment by complying with health and safety guidelines
    • Ensure side stations are prepped as needed for business demand
  • Build Guest Relationships
    • Build rapport with guests to increase repeat clientele

Requirements

  • Experience and Skills
    • Experience in fine dining preferred
    • Exhibit strong multitasking abilities
    • Possess a diligent work ethic
    • Maintain a clean and professional appearance
    • Display the ability to forecast and anticipate the needs of guests and the restaurant
  • Availability
    • Available to work nights, weekends, and holidays
    • Must be able to stand for the duration of shifts and lift up to 35lbs