Retail Operations Supervisor
2 weeks ago
For a copy of the Michael Kors California Consumer Privacy Act for applicants, employees and non-employee workers, please click here.
If you thrive in a dynamic, creative atmosphere, we would love to hear from you.
WHO YOU ARE:
Our leaders at Michael Kors are stylish, trendsetting individuals who are driven to achieve results and are passionate about customer engagement.
A successful Retail Operations Supervisor will collaborate with a team dedicated to enhancing the client experience and fostering lasting relationships.
You are a strategic business leader who inspires the team and implements effective daily operations and business processes.
In this role, you will cultivate a fun, inspiring, and rewarding environment with opportunities for personal development and career growth.
WHAT YOU'LL DO:
- Drive performance by delivering an exceptional customer experience.
- Lead and manage essential opening and closing responsibilities along with operational tasks.
- Exhibit adaptability and a desire for personal growth in a fast-paced retail setting.
- Enhance customer relationships by developing and coaching the team on current trends, styling, and sales techniques.
- Ensure the highest standards of customer service while demonstrating leadership and multitasking abilities with excellence.
- Build a client book by establishing strong client relationships to drive additional traffic and foster client engagement.
- Boost Omni-channel sales by leveraging all available tools and technology.
YOU'LL NEED TO HAVE:
- 3+ years of relevant retail management experience.
WE'D LOVE TO SEE:
A self-motivated individual with the ability to mentor and develop personal leadership skills.
Energetic, driven, and engaging; a true brand ambassador with a passion for fashion.
Proficiency in clienteling with the capability to cultivate enduring customer relationships.
Customer service-oriented; a passion for styling and a love for fashion.
Technologically adept with an entrepreneurial mindset.
THE BENEFITS:
Cross-Brand Discount.
Internal mobility across Versace, Jimmy Choo, and Michael Kors.
Exclusive Employee Sales.
Clothing Allotment.
At Capri, we are all committed to fostering a diverse and inclusive workplace.
We strive to inspire change and growth within each other, believing that success is a result of our differences.
Capri is proud to be an equal opportunity employer dedicated to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
M/D/F/V.About Us: At the heart of it all is a designer who has established a lasting and iconic luxury lifestyle brand with a unique perspective and global reach.
Michael Kors is focused on providing customers with accessories and apparel that are consistently polished, chic, relaxed, and glamorous.
Kors has received numerous industry awards and accolades within the fashion sector, recognized for his philanthropy, and has earned the respect and affection of millions.
The fashion designer is also committed to giving back.
For over 25 years, he has been a passionate supporter of God's Love We Deliver, a New York-based non-profit organization that prepares and delivers nutritious meals to individuals facing serious illnesses in and around New York City.
Continuing his philanthropic efforts, in 2013 Michael Kors launched "Watch Hunger Stop," partnering with the United Nations World Food Programme (WFP) to combat global hunger.
Proceeds from annual special-edition products, along with other targeted initiatives, contribute to providing food to children through WFP's school meals program.
To date, Michael Kors has assisted WFP in delivering over twenty million meals (and counting) to hungry children.
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