Audio Visual Specialist

Tekfortune Inc is a leading consulting firm that specializes in providing permanent, contract, and project-based staffing services to top organizations across various industries.

In today's rapidly changing economic landscape, virtual recruiting and remote work are crucial for the future of work. To address the active project demands and skills gaps, our staffing experts can help you find the best job for you.

AV Specialist

Brewer, ME

Contract (6+ Months) (Day 1 Onsite)

Rate - $50/hr

1. Assists with the support of IP Phones, Voicemail, and other telephony equipment on the network (Cisco UC phones, Analog devices, video endpoints).
2. Effectively responds to end-user requests (in person, by telephone, via email or remote control) for routine provisioning changes in Cisco Call Manager environment (new/replacement IP phones, name changes, line additions, call forwards, voicemail, etc.).
3. Maintains network and IP phone equipment inventory and asset configuration documentation.
4. Processes RMAs for failed network and IP phone equipment.
5. Provides end-user training on the use of IP phone services as needed (phone features, voicemail, chat).
6. Monitors and troubleshoots connectivity to printers and computers.
7. Escorts external IT vendors performing physical work in the environment.
8. Assists Network Administrators with planned maintenance of Cisco Network and Call Manager environment.
9. Participates in On-Call Rotation 24/7.

High school diploma, General Equivalency Diploma (GED) or higher required. Associate's degree in Computer Information Systems or related field preferred.

A minimum of 2 years' relevant experience required. Experience supporting networks in a 24/7 environment preferred. Cisco VoIP support experience preferred.

For more information and other jobs available, please contact our recruitment team at Tekfortune Inc.