Insurance Office Customer Service Representative
4 days ago
Staff My Agency is seeking a talented and caring professional to join our team as a Customer Service Representative. This is a low-pressure position focused on delivering exceptional customer service for our clients.
As a Customer Service Representative, you will work to inspire customer loyalty and enhance the overall customer experience. Your responsibilities will include:
- Establishing customer relationships and providing prompt, accurate, and friendly customer service.
- Using a customer-focused, needs-based review process to educate customers about insurance options.
- Providing assistance with insurance inquiries, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
You will receive:
- Salary
- Valuable experience
- Growth potential and opportunity for advancement within our agency
Requirements:
- Previous sales experience, preferably in an insurance or customer-facing role
- Excellent communication skills, both written and verbal
- Self-motivation and a proactive approach to problem-solving
- Attention to detail and ability to work in a team environment
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to customers and provide personalized service
- An Arizona Property Casualty license
This position is an opportunity to join a dynamic and growing agency, where you can build a successful career and make a real difference in the lives of our customers.
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