Functional Systems Analyst
3 days ago
This role is responsible for providing ongoing support and improvement of the college's Student Information System (Banner) and supporting interfaces and systems. The successful candidate will collaborate closely with the college's technology staff to test software upgrades and patches, ensuring seamless integration with other University data systems.
Key Responsibilities:- Analyze existing processes and procedures in the functional user departments, identifies problems and areas for improvement, and provides solutions and enhancements.
- Design, develop, and implement new processes and procedures in the functional user departments.
- Act as a liaison between functional user departments and Information Technology to effectively manage projects and tickets to resolution and recommend additional development based on needs.
- Work directly with IT Developer team to assist in overall project management and communication.
- Assist in the designing, configuring, developing, testing, and implementing of approved applications, including web forms, interfaces, etc.
- Prepare and maintain forms, documentation, and manuals as needed for effective implementation, maintenance, and continued operation of applications.
- Associate degree, required. Bachelor's preferred.
- Understanding of relational databases and student information systems (ex. Banner, Jenzabar, PeopleSoft, etc.)
- Familiarity with Banner preferred.
- Excellent computer skills in a Microsoft Windows environment, including ability to use Microsoft Office desktop tools (Outlook, Excel, Word)
- Ability to read and understand the functional logic of SQL queries.
- Experience in analyzing, documenting, and modifying business requirements.
- Experience in reporting and data analysis through the use of reporting software.
- Ability to diagnose & troubleshoot application errors.
- Project planning experience preferred.
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