Fitness Experience Associate
3 weeks ago
WSZ Fitness LLC is seeking a highly motivated and enthusiastic Member Experience Associate to join our team at Retro Fitness Fairless Hills. As the face of our club, you will be responsible for delivering exceptional customer experiences, ensuring a safe and clean environment, and promoting membership sales and retention.
We are offering an estimated salary of $40,000 - $60,000 per year, depending on experience and qualifications. This role requires strong communication skills, multitasking abilities, and a passion for helping others.
The ideal candidate will possess a positive and upbeat personality, effective ability to communicate with customers, coworkers, and managers, and the ability to multitask. Prior experience in a retail or hospitality setting is beneficial but not required.
Responsibilities:
- Greet and check-in members as they arrive.
- Resolve customer issues efficiently.
- Sell membership plans and retain existing members.
- Follow up with prospects and promote our services.
- Manage store merchandise sales, including Retro Smoothies and pro shop items.
- Ensure a safe and clean environment for members and staff.
- Open and close the facility if scheduled.
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Fitness Experience Coordinator
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Fitness Experience Ambassador
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