Customer Experience Representative

5 days ago


Fairless Hills, Pennsylvania, United States DICK'S SPORTING GOODS INC Full time

Job Description:

As a Retail Sales Associate, you will be responsible for creating a welcoming store environment where every customer feels valued and supported. Your primary goal will be to proactively approach customers to understand their needs and provide personalized support throughout their shopping experience.

To excel in this role, you will need to uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.

Additionally, you will promote company programs such as customer loyalty participation, warranty sales, private label credit card enrollment, and maintain confidentiality of all company information.

You will also be responsible for maintaining a clean and organized store environment, adhering to safety and loss prevention policies, and taking an active role in supporting your colleagues across the store.



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