Customer Support Associate

3 days ago


Plano, Texas, United States OmniOn Power Full time

We are seeking a highly skilled Customer Support Associate to join our team at OmniOn Power. This role is an exciting opportunity to work with a dynamic company that empowers smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures.

The estimated annual salary for this position is $55,000-$65,000 depending on experience. As a Customer Support Associate, you will provide internal and external customer support with ITO and after-sales support, coordinating with relevant resources to increase customer satisfaction.

The successful candidate will have strong oral and written communication skills, with the ability to work with cross-functional teams to build effective processes. Proficiency in Microsoft Office applications and lean or process improvement methodology is also desired.

In addition to providing exceptional customer service, you will be responsible for managing cases required in SFDC and ERP system SAP. If you are a results-oriented individual with a passion for problem-solving and continuous improvement, we encourage you to apply for this challenging and rewarding role.



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