Credit and Collections Specialist

2 weeks ago


Neptune City, New Jersey, United States Garden State Tile Full time
Job Summary

We are seeking a highly skilled Credit and Collections Manager to join our team at Garden State Tile. As a key member of our financial operations team, you will be responsible for ensuring the timely and accurate processing of invoices, managing customer credit, and providing exceptional customer service.

Key Responsibilities
  • Process and manage customer invoices, ensuring compliance with GST standards and company policies.
  • Manage customer credit applications and credit lines, ensuring consistent application of company credit policy.
  • Provide timely and accurate customer service, responding to customer inquiries and resolving issues promptly.
  • Assume additional responsibilities as needed to achieve daily output needs.
  • Ensure accurate and timely reporting of financial data and metrics, including cash forecasting, sales statistics, and monthly net sales reports.
  • Identify and track large accounts deemed delinquent, and refer them to collections as necessary.
  • Monitor staff issuing invoices and tracking payments, and provide guidance and support as needed.
  • Develop and maintain relationships with large clients, negotiating payment terms and settlements as necessary.
  • Collaborate with external collection agencies to resolve outstanding accounts.
  • Stay up-to-date on industry guidelines and regulations, including bad debt and construction lien laws.
Requirements
  • Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office Suite or related software, with experience in financial management systems a plus.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
What We Offer

We offer a competitive wage commensurate with experience, as well as a comprehensive benefits package, including medical, dental, vision, and 401K. We are an equal opportunity employer, committed to diversity, equity, and inclusion.



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