Medical Office Coordinator

3 weeks ago


Dunedin, Florida, United States UnitedHealth Group Full time

About the Role

The Associate Patient Care Coordinator is a critical member of our team, responsible for providing exceptional patient care and administrative support in our medical office. This role requires a high level of organization, attention to detail, and excellent communication skills.

Key Responsibilities

  • Greets patients in a welcoming and professional manner, managing wait times and ensuring a smooth patient experience
  • Completes patient registration, demographic verification, and insurance verification with accuracy and efficiency
  • Collects copayments, coinsurance, and deductibles, handling cash, credit card transactions, and issuing receipts
  • Manages cashiering duties, reconciling cash boxes and making daily deposits according to company policies
  • Answers phones, schedules appointments, and responds to patient inquiries and concerns
  • Maintains accurate and up-to-date medical records, including filing, scanning, and preparing patient charts
  • Ensures all correspondence is scanned and filed, processes requests for medical records release, and maintains logs and records
  • Develops and maintains effective working relationships with patients, employees, and the public, providing exceptional customer service and support

Why Work with UnitedHealth Group?

At UnitedHealth Group, we offer a competitive base pay, a comprehensive benefits program, performance rewards, and a management team dedicated to your success. Our offerings include paid time off, medical and dental plans, 401(k) savings, education reimbursement, employee assistance programs, employee discounts, and voluntary benefits. Join us in advancing health equity and improving health outcomes for our patients and communities.



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