Customer Service Associate
3 weeks ago
This role is an exciting opportunity to work with customers, helping them achieve their financial goals and provide exceptional service. As a Customer Service Associate at Citizens, you will be the face of our bank, building relationships and trust with our clients.
The estimated salary for this position is $19.50 per hour, reflecting the importance of your role in delivering excellent customer experiences and meeting business objectives.
About the Job
- Customer Interaction: Greet customers in our lobbies, addressing their needs and providing personalized advice on our products and services.
- Transaction Processing: Comfortably process transactions using digital technology, ensuring smooth and efficient operations.
- Problem-Solving: Effectively resolve customer issues, using strong listening and communication skills to build trust and satisfaction.
Requirements
- High School Degree or Equivalent: A minimum educational requirement for this role.
- Customer Experience: At least 1 year of demonstrated customer experience, recommending and referring products and services.
- Strong Communication Skills: Excellent listening and communication skills, enabling effective interaction with customers and colleagues.
Benefits
- Competitive Pay: Enjoy a competitive hourly rate, reflecting your value to our team.
- Career Development: Opportunities for growth and development, including training and coaching to enhance your skills and expertise.
- Comprehensive Benefits: Receive comprehensive medical, dental, and vision coverage, retirement benefits, and more.
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