Sales and Customer Service Representative
4 weeks ago
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and supporting clinic flow.
Key Responsibilities:
- Provide outstanding customer service and ensure every guest feels valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
What We Offer:
- Competitive base pay and bonuses/commissions
- Dental and vision plans available
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month (for qualified employees)
- 40% off all products
Requirements:
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
Join Our Team:
We're a caring community that strives to celebrate individuality and share knowledge. If you're ready to join a growing community with experienced professionals who share your passion, we can't wait to meet you.
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