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Senior Client Development Manager
4 weeks ago
The Boston Consulting Group is seeking a Senior Client Development Manager to join our team. As a key member of our Client Development Senior Manager Team, you will provide strategic support to Client Coordinating Officers (CCOs) and client account teams for our largest and most complex clients. Your primary responsibility will be to drive the account planning process, manage the business pipeline, and develop the account marketing strategy. You will also serve as an expert client resource, maintaining robust client information and knowledge, and creating and measuring value on the account. Additionally, you will lead and orchestrate quality account teaming, cultivating close partnerships with internal, functional supporting teams.
KEY RESPONSIBILITIES- Drive the account planning process, including constructing a comprehensive client account plan and ensuring effective execution of the account plan.
- Manage the business pipeline, including developing and maintaining the client relationship map and ensuring a robust engagement strategy for key relationships.
- Develop and implement the account marketing plan, including event invitation strategy and management and distribution of thought leadership.
- Serve as an expert client resource, maintaining baseline/background client information and tracking broader industry trends and changes.
- Create and measure value on the account, including coordinating and managing feedback from clients and selectively engaging with the client directly.
- Lead and orchestrate quality account teaming, including serving as a thought partner to the CCO and Partner team and ensuring effective communication and coordination of various Partners and consulting team members.
- Cultivate close partnerships with internal, functional supporting teams, including acting as a key account team liaison across BCG's internal functions.
- 10+ years of working in a professional services firm with experience in account management and client development; consulting background preferred.
- Bachelor's degree required; Advanced degree/MBA preferred.
- Strong Excel and PowerPoint skills; strong computer literacy and facility with numbers.
- Comfortable communicating in direct client interactions.
- Strong verbal and written communication skills and entrepreneurial drive.
- Ability to work effectively with all levels and functions of the organization.
- Good organizational skills and effective management skills to manage multiple parallel tasks, ability to set priorities.
- Proactive, creative, self-starter.
- Able to prioritize, able to tolerate ambiguity.
- Exercises judgment in handling confidential/sensitive information; trustworthy.
You'll sit in our Client Development Senior Manager Team, which is part of the NAMR Client Team. The CDSM team was formed over six years ago in order to provide more direct support to our CCOs/Account teams of our largest and most complex accounts. The team is currently made up of ~20 CDSMs and CD Operations Managers based all over the NAMR region. You'll partner closely with our other NAMR Client Team members, including members of our Global Client Team. In addition, you'll also collaborate with colleagues from across the organization, including Finance and PAs/ABMs.
COMPENSATION INFORMATIONTotal compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
- In New York state the base salary is between $140,000-$171,000 (USD); placement within this range will vary based on experience and skill level.
- In other locations, competitive pay is commensurate with the role and geography.
- Annual discretionary performance bonus between 0-20%.
- 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period.
All of our plans provide best in class coverage:
- Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
- Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.
- Dental coverage, including up to $5,000 in orthodontia benefits.
- Vision insurance with coverage for both glasses and contact lenses annually.
- Reimbursement for gym memberships and other fitness activities.
- Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan.
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
- Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month).
- Paid sick time on an as needed basis.
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
- At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, expecting team members to spend time in the office or at client sites as needed to support both client and team requirements, with a minimum of 1 day per week in the office. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.