Returns and Dropships Coordinator

2 weeks ago


Pompano Beach, Florida, United States Spring Footwear Corp Full time
Returns and Dropships Coordinator

Spring Footwear Corp. is a leading footwear company with a strong commitment to quality, value, and comfort. We are seeking a highly organized and detail-oriented Returns and Dropships Coordinator to join our team.

Responsibilities:
  • Process returns and dropships in a timely and accurate manner
  • Communicate with customers and employees involved in the returns process
  • Extract pertinent data from our operating system to make sound business decisions
  • Repackage and label returns
  • Make sound decisions regarding back to stock and mix pair processing
  • Credit accounts accurately and timely
  • Ship replacements and repaired returns accurately and timely
  • Maintain all pertinent information regarding returns in the system
  • Share important product information with designated departments
  • Process all returned merchandise accurately and timely
  • Coordinate with FedEx and UPS for designated pick-ups and drop-offs
Qualifications:
  • Strong computer skills and attention to detail
  • Previous experience with shipping, billing, and returns
  • Good written and verbal communication skills
  • Highly organized and detail-oriented
  • Strong work ethic and high energy level
  • Valid and clean driver's license
  • 3-5 years warehouse experience preferred
  • Knowledge of Microsoft Excel

We offer competitive wages and benefits, company-paid holidays and vacation, a profit-sharing program, and advancement opportunities. We are an equal opportunity employer and administer the Florida Drug-Free Workplace program.



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