Event Merchandise Team Member

1 week ago

Dallas, Texas, United States Legends Full time
ABOUT LEGENDS

Founded in 2008, Legends is a premier experiences organization with multiple divisions operating globally - including Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions. We provide clients and partners with a comprehensive service solution platform driven by data and analytics to enhance their brand and fulfill their vision. Legends collaborates with notable clients across various sectors such as professional sports, collegiate events, attractions, entertainment, and conventions. We are recognized as industry leaders in crafting, planning, and executing extraordinary experiences in sports and entertainment.

GLOBAL MERCHANDISE DIVISION

As leaders in retail and merchandising on a global scale, Legends Global Merchandise offers a fully tailored, customer-focused, omnichannel shopping experience for fans. Our vertical service solution enables us to deliver the latest trends, styles, designs, and brand collaborations across diverse categories. Whether for in-venue, e-commerce, or pop-up operations, Legends sets the benchmark for unique shopping experiences. We take pride in curating a customized inventory portfolio for each property, acting as a true extension of our clients' brands.

POSITION OVERVIEW

We recommend candidates with retail or customer service experience, although additional training will be provided before the event commences. We seek individuals who demonstrate initiative and possess a positive demeanor to help us deliver an exceptional customer experience to all visitors in our retail spaces during the event.

Seasonal Merchandise Associates will play a key role in the sale of official merchandise. Responsibilities include greeting and engaging customers, processing cash and credit transactions, assisting with merchandise stocking, and more.

KEY RESPONSIBILITIES
  • Create a fun and professional atmosphere for both team members and fans.
  • Proactively greet and assist all customers entering the venue.
  • Adhere to Legends' standards and policies.
  • Efficiently and accurately complete sales transactions while following cash protection procedures; seek opportunities to enhance individual and venue performance.
  • Support your supervisor in maintaining a neat, organized, clean, and fully stocked location for all events.
  • Assist with the stocking of merchandise.
  • Perform other duties as assigned by management.
QUALIFICATIONS
  • Must be at least 18 years of age.
  • High school diploma or equivalent; some college experience preferred.
  • Friendly, self-motivated individuals who enjoy meeting new people in an exciting event environment.
  • Willingness to exceed guest expectations.
  • Able to thrive in a fast-paced and dynamic environment.
  • Consistent attendance and punctuality are essential.
  • Ability to stand, walk, bend, and move throughout the venue for extended periods.
  • Capable of transporting up to 30 lbs regularly.
  • Basic math skills for accurate cash handling.
  • Ability to work independently or collaboratively during setup to complete tasks efficiently.
  • Effective communication skills with supervisors and guests.
  • Ability to foster and maintain strong working relationships with team members while upholding high performance standards.
  • Flexibility to work extended hours, including nights, weekends, and holidays.
  • Commitment to safe work practices and adherence to all safety policies and procedures.
COMPENSATION

We offer a competitive salary based on experience, along with a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance, paid vacation, and a 401k plan.

WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to sit, talk, and hear; use hands to manipulate controls; and frequently reach with hands and arms. The employee must be able to stand, walk, and stoop. Specific vision abilities required by this role include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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