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Veterinary Client Service Team Lead

4 weeks ago

Scarborough, Maine, United States Portland Veterinary Emergency and Specialty Care Full time
Job Description:

Portland Veterinary Emergency and Specialty Care is seeking a skilled Client Service Supervisor to oversee our Client Service Representative team. The ideal candidate will have previous client service experience and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Ensure a consistent high level of client service while maintaining day-to-day operations.
  • Collaborate closely with other department supervisors and hospital leadership to enhance the quality of service provided.
  • Schedule, train, and develop our team members to achieve their full potential.

About Us:
At Portland Veterinary Emergency and Specialty Care, we value our team members and offer a competitive compensation package and impressive benefit plan. We are a team-driven workplace where everyone has the opportunity to contribute their thoughts, ideas, and energy to our collective success. We use a collaborative approach to leadership and decision making, allowing our teams to be involved in creating their best and happiest work life. We also prioritize community outreach and continuing education events, such as Pet Rock in the Park and our annual outdoor pet-friendly event in Portland.