Veterinary Client Liaison

4 weeks ago


Scarborough, Maine, United States Maine Veterinary Medical Center Full time
Maine Veterinary Medical Center Job Description

We are seeking a skilled Client Care Specialist to join our team at Maine Veterinary Medical Center in Scarborough, ME. This part-time role requires a scheduled availability of Friday and Sunday, with a minimum of 10-20 hours per week.

Job Summary

The Client Care Specialist will be the main point of contact for the hospital, providing day-to-day client services and supporting the front office staff. This includes greeting customers, answering phone calls, and resolving informal client issues.

Responsibilities
  • Greet customers and act as the main point of contact for the hospital
  • Provide day-to-day client services and support front office staff
  • Answer phone calls and facilitate communication with relevant departments
  • Resolve informal client issues and report to the Client Services Supervisor
  • Maintain hospital communications via email and software
Requirements
  • Associate degree or equivalent experience
  • 2+ years of experience in customer service, with prior veterinary experience desired but not required
  • Strong organizational, client relations, and technical skills
  • Excellent oral and written communication skills and attention to detail
Benefits
  • Competitive pay with medical, dental, and vision insurance coverage
  • 401K with 100% company match and additional benefits
  • Generous paid time off and employee referral program
  • Continuing education allowance and certification fees reimbursement

At Maine Veterinary Medical Center, we pride ourselves on providing exceptional care to our patients and clients. We are a purpose-driven team that supports professionals to thrive in our industry and empowers hospital teams to deliver the highest quality of care.



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