Administrative Support Associate
3 weeks ago
Company Overview
At SCI Shared Resources LLC, we believe that celebrating lives is just as important as celebrating our associates. Our team is dedicated to providing exceptional service and support to families in need.
Job Summary
We are seeking a highly organized and compassionate Administrative Support Associate to join our team. As a key member of our operations team, you will provide administrative and clerical support to our funeral home, cemetery, crematory, or a combination of these facilities.
Responsibilities
- Prepare death certificates, prayer cards, and related documents
- Complete required permits and certifications
- Prepare and process Veteran's paperwork
- Prepare marker monument placement paperwork
- Ensure required documentation is accurate and compliant with state/federal regulations and company rules
- Prepare and distribute daily schedules, reports, and documents
- Receive and process payments and contracts
- Coordinate the ordering of memorials and related products and storage inventory for vaults and markers
- Order office supplies
- Oversee the processing of installation orders to grounds and maintenance departments
- Process accounts payable transactions
- Assist with the preparation of obituaries
- Assist Location Management, Sales, Family Service Counselors, and payroll as needed
- Act as backup to Receptionist
- Greet family members and friends
- Communicate client family needs promptly and accurately to the appropriate staff member
- Convey a sense of concern and empathy with client family members at all times
- Respond to customer inquiries via telephone, internet, and in person
- Maintain professional and cooperative relationships with county clerk, medical examiner, and physicians
Requirements
To be successful in this role, you will need:
- High School diploma or equivalent
- 1-2 years of experience in an office clerical or customer service capacity
- Experience working in a customer-focused and fast-paced professional environment
- Working knowledge of office equipment, including computers, calculators, copiers, printers, and fax machines
- MS Office Suite experience preferred
- BASIC MATHEMATICS SKILLS REQUIRED
- Good verbal and written communication skills
- Strong organizational skills and attention to detail
- High level of compassion and integrity
- Ability to maintain confidentiality
Salary and Benefits
The estimated salary for this role is $18.50 per hour. Part-time associates working an average of 20 hours per week may be eligible for a 401(k) plan.
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