Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Roofline Supply and Delivery - Reno. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting with sales and inventory management, and contributing to the growth and success of our business.
Key Responsibilities:
- Provide top-notch customer service to walk-in customers, responding to their needs and concerns in a timely and professional manner.
- Assist with sales and inventory management, including processing sales orders, managing inventory levels, and maintaining accurate records.
- Work closely with our sales team to identify new sales opportunities and develop strategies to drive business growth.
- Develop and maintain strong relationships with customers, understanding their needs and preferences to provide personalized service.
- Participate in ongoing training and development to stay up-to-date on products, services, and industry trends.
Requirements:
- 1-2 years of experience in customer service or sales, preferably in a retail or distribution environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Basic computer skills, including proficiency in Microsoft Office and ability to learn company software.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Reliable transportation and a valid driver's license, with a satisfactory driving record.
- Authorized to work in the US without sponsorship for any length of time.
- Able to pass a criminal and driving background check and a pre-employment drug test.
Benefits:
- Competitive salary and benefits package, including medical, dental, and vision coverage.
- 401(k) retirement plan with company matching.
- Paid vacation, sick time, holidays, birthday, and floating holidays.
- Paid parental leave.
- Flexible and dependent care spending accounts.
- Company-paid life insurance and short-term disability.
- Additional life insurance and long-term disability offered.
- Safety program with bonuses for drivers.
- Employee referral bonus program.
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