Head of Bakery Operations

2 weeks ago

Kingman, Arizona, United States Bashas' Full time

Head of Bakery Operations

Company: Bashas'

Location: Kingman, AZ

Position Overview:

The Head of Bakery Operations will proficiently oversee and manage all functions of the bakery section and its staff to meet the merchandising, sales, and customer service objectives set for the department.

Key Responsibilities:

  • Guide team members within the bakery section, establishing goals and objectives, recognizing individual performance, and ensuring accountability for achieving both team and personal performance targets.
  • Recruit, onboard, and train new personnel.
  • Organize the scheduling of bakery department staff.
  • Maintain direct communication with the store director and bakery specialists.
  • Procure necessary supplies and products to ensure optimal stock levels.
  • Produce and display bakery items in line with merchandising standards.
  • Adhere to all store policies and regulations, ensuring team compliance.
  • Implement and support all sales and merchandising strategies.
  • Act as the leader of the department, serving as a role model, coach, evaluator, and trainer for the team.
  • Develop departmental budgets and monitor financial reports, including profit and loss, sales, and expenses.
  • Achieve sales and profit targets while managing labor, inventory, product shortages, sanitation, supplies, equipment, safety, scheduling, and training.
  • Ensure compliance with health department regulations and weights and measures standards.
  • Perform additional duties as assigned by management.

Qualifications:

Applicants must be at least 18 years old and possess prior management experience in a bakery or a minimum of three years of experience in a retail bakery environment.

Skills Required:

  • In-depth knowledge of bakery products.
  • Ability to maintain a helpful, tactful, and courteous demeanor with customers and team members.
  • Efficiently complete assigned tasks while ensuring all team members do the same.
  • Consistently produce high-quality bakery items, including cakes, donuts, breads, pastries, and pies.
  • Proficient in basic business math calculations.
  • Understand the operation of essential bakery equipment.
  • Dexterity to operate bakery equipment and decorate bakery products.
  • Ability to learn to use registers, scales, scanners, and payment terminals.
  • Read and comprehend product labels, shelf signage, and company policies.
  • Communicate effectively through verbal and non-verbal means.
  • Listen and respond to both verbal and non-verbal cues from customers and team members.
  • Physically capable of standing for extended periods, bending, twisting, and lifting/maneuvering merchandise.
  • Operate manual and electric pallet jacks.
  • Handle merchandise safely, lifting up to 50 lbs.
  • Work in various temperature conditions, including coolers and near hot equipment.
  • Handle bakery ingredients safely and effectively.

This job description is subject to change at any time and does not restrict management's right to assign or reassign duties and responsibilities.

Bashas' is committed to providing reasonable accommodations to qualified employees without imposing undue hardship on the company.

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