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Part-Time Client Service Representative

2 months ago


Lenoir City, Tennessee, United States Innovetive Petcare Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Client Service Representative at Innovetive Petcare. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities

  • Provide friendly and quality customer care to patients and clients
  • Process invoices and payments in a timely and accurate manner
  • Answer phone calls, schedule appointments, and obtain necessary medical history
  • Determine the status of patient immunizations and tests
  • Communicate with veterinarians and technical staff on patient arrival and necessary treatments
  • Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
  • Accurately input data into computer software

Preferred Qualifications

  • High school diploma or equivalent
  • Weekend availability as needed
  • Ability to lift 30-50 pounds

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and career development opportunities