Patient Service Representative II

6 hours ago


Lenoir City, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

Covenant Health is seeking a highly organized and detail-oriented Patient Service Representative II to join our team at the Knoxville Heart Center. As a key member of our patient service team, you will be responsible for providing exceptional administrative support to our patients and physicians.

Key Responsibilities
  • Collect and process encounter form data, ensuring accuracy and completeness.
  • Collect and total outstanding balances and payments for services rendered.
  • Balance work and computer at end of day, ensuring financial accuracy.
  • Answer telephone calls and route accordingly, providing excellent customer service.
  • Receive and record changes in patient information, maintaining confidentiality.
  • Develop and maintain a thorough understanding of insurance procedures and provider participation.
  • Compile data for billing personnel, ensuring timely and accurate submissions.
  • Collaborate with patients, physicians, and other care team members to provide seamless patient care.
  • Follow policies, procedures, and safety standards, completing required education assignments annually.
Requirements
  • High school diploma or equivalent required; preference given to individuals with a high school diploma or GED.
  • One year of experience in a medical office setting, with working knowledge of clinic appointment scheduling, collection, and ICD-9/10 and CPT-4 coding (charge entry) required.
  • Minimum three years of total customer-facing/customer service experience required.
About Covenant Health

Covenant Health is a leading healthcare provider in East Tennessee, with over 300 top physicians and providers spanning the continuum of care. We offer a comprehensive benefits package, competitive salary, and opportunities for professional growth and development.



  • Lenoir City, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryCovenant Health (Tennessee) is seeking a highly organized and detail-oriented Patient Service Representative II to join our team. As a key member of our healthcare operations team, you will be responsible for providing administrative support for patient service functions, including check-out operations, encounter form data collection, and payment...


  • Lenoir City, Tennessee, United States Lenoir City Chrysler Dodge Jeep Ram Full time

    Customer Service Representative OpportunityLennor City Chrysler Dodge Jeep Ram is seeking an experienced Customer Service Representative to join our team.About the RoleThis is a fantastic opportunity for individuals who excel in customer service and have a passion for helping others. As a Customer Service Representative, you will be responsible for providing...

  • Medical Assistant II

    3 weeks ago


    Lenoir City, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryCovenant Health (Tennessee) is seeking a skilled Medical Assistant II to join our team. As a Medical Assistant II, you will provide professional clinical care to patients receiving treatments and examinations in an outpatient clinical setting under the supervision of the attending provider and practice office manager.Key ResponsibilitiesAssess...


  • Lenoir City, Tennessee, United States Domino's Pizza Full time

    Domino's Pizza - Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza. As a key member of our front-line team, you will be responsible for delivering exceptional customer experiences, ensuring timely and accurate order fulfillment, and maintaining a clean and...


  • Lenoir City, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryCovenant Health (Tennessee) is seeking a skilled Medical Assistant II to join our team. As a Medical Assistant II, you will provide professional clinical care to patients receiving treatments and examinations in an outpatient clinical setting under the supervision of the attending provider and practice office manager.Key ResponsibilitiesAssess...


  • Lenoir City, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryWe are seeking a highly skilled Imaging Technologist II to join our team at Fort Loudoun Medical Center. As a key member of our Radiology Diagnostic department, you will be responsible for producing high-quality X-ray images and providing exceptional patient care.Key ResponsibilitiesOperate radiographic equipment to produce high-quality X-ray...


  • Lenoir City, Tennessee, United States Advance Financial Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Key...


  • Lenoir City, Tennessee, United States Hubbell Full time

    Job OverviewAs a Customer Service Representative at Hubbell, you will be the primary point of contact for our customers, building and maintaining strong relationships to ensure their needs are met. You will work closely with our sales teams to identify opportunities for growth and collaborate with cross-functional teams to resolve customer complaints and...


  • Lenoir City, Tennessee, United States Lenoir City Chrysler Dodge Jeep Ram Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Lenoir City Chrysler Dodge Jeep Ram. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...


  • Lenoir City, Tennessee, United States Domino's Pizza Full time

    About Domino's PizzaWe're a dynamic and fast-paced company that prides ourselves on providing a fun work environment where you can grow and develop your skills.Job SummaryAs a Customer Service Representative, you will be responsible for handling front-facing duties, including taking orders, making pizzas, and providing exceptional customer service.Key...

  • Nurse Practitioner II

    4 weeks ago


    Lenoir City, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryCovenant Health (Tennessee) is seeking a skilled Registered Nurse II to join our team in a Primary Care setting. As a key member of our healthcare team, you will provide high-quality patient care and coordinate care planning with other disciplines as needed.ResponsibilitiesProvide professional nursing care within an outpatient clinic...


  • Lenoir City, Tennessee, United States Domino's Pizza Full time

    Join Our Team as a Customer Service Representative at Domino's PizzaWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, making pizzas, and maintaining a clean...


  • Lenoir City, Tennessee, United States Hubbell Full time

    Job OverviewAs a Customer Service Representative at Hubbell, you will be the primary point of contact for our customers, responsible for building and maintaining strong relationships with them. Your role will involve coordinating technical and commercial requirements, providing support and backup to field sales and customers, and ensuring the timely and...


  • Lenoir City, Tennessee, United States Innovetive Petcare Full time

    Welcome to Innovetive Petcare, where we're breaking the mold of traditional veterinary care. We're a team of animal lovers who are passionate about providing exceptional service to our clients and their pets. As a Part-Time Client Service Representative, you'll play a vital role in delivering our mission of comfort, care, and compassion to every patient and...


  • Lenoir City, Tennessee, United States News-Herald Full time

    Job Title: Multimedia Sales RepresentativeWe are seeking a highly motivated and results-driven Multimedia Sales Representative to join our team at The Connection/News-Herald. As a key member of our sales team, you will be responsible for selling multimedia products and services to local businesses and organizations.Key Responsibilities:Develop and execute...


  • Lenoir City, Tennessee, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company.Key ResponsibilitiesProvide exceptional customer service to wholesale and retail customers, ensuring their needs are met and exceeded.Work closely with customers to determine their needs, answer questions, and...


  • Lenoir City, Tennessee, United States News-Herald Full time

    Job Title: Multimedia Sales RepresentativeWe are seeking a highly motivated and results-driven Multimedia Sales Representative to join our team at The Connection/News-Herald. As a key member of our sales team, you will be responsible for selling multimedia products and services to local businesses and organizations.Key Responsibilities:Develop and execute...


  • Lenoir City, Tennessee, United States Hubbell Full time

    Job Overview As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers. Your primary goal will be to ensure that our customers receive exceptional service and support, while also identifying opportunities to grow our business. A Day In The Life Here are some of the key responsibilities you will...


  • Lenoir City, Tennessee, United States Advance Financial Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Advance Financial. As a Customer Service Representative, you will be responsible for providing world-class customer service to our clients, assisting with loan applications, and working with team leads to...

  • Service Technician

    4 weeks ago


    Lenoir City, Tennessee, United States Carrols Restaurant Group Full time

    Service Tech Job DescriptionAs a Service Tech with Carrols Restaurant Group, you will be responsible for:Key Responsibilities:Prioritize and complete needed repairs in a timely fashion to minimize disruptions to customer service and restaurant operations.Work with the R&M Budget to implement preventive maintenance procedures as defined by company...