ServiceNow TSM Architect

3 weeks ago


Richardson, Texas, United States Infosys Full time

Job Summary

We are seeking a highly skilled ServiceNow TSM Architect to join our team at Infosys. As a key member of our ServiceNow practice, you will be responsible for defining, designing, developing, and implementing Telecom technical products within our projects.

Key Responsibilities

  • Drive the technical product definition scope through the development lifecycle to provide early realization of the value of products and product features.
  • Develop plans and roadmaps, using your skills in the domain, product management, and stakeholder management.
  • Lead a multi-disciplinary team of people to design, develop, test, release, and potentially operate a technical product that will underpin a broad portfolio of propositions.
  • Communicate effectively with stakeholders and dependent teams to ensure successful delivery of the Technical Product.

Requirements

  • Experience in driving technical product definition scope through the development lifecycle.
  • Strong understanding of ServiceNow TSM/CSM/ITSM implementation in the Telecom domain.
  • Ability to work in an autonomous manner, setting direction and prioritization for teams.
  • Excellent communication and client interfacing skills.


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