Hotel Operations Manager

4 days ago


Green Bay, Wisconsin, United States Hotel Equities Full time
Job Description

Hotel Equities, a leading hospitality management company, is seeking a seasoned Hotel Operations Manager to join our team at the Delta Hotels by Marriott Green Bay.

Your Expertise Matters:

The successful candidate will be responsible for delivering exceptional guest experiences while driving hotel profitability. Key responsibilities include:

  • Leading Front Desk, Housekeeping, Reservations, Guest Service, Security, and Maintenance Teams
  • Maximizing Average Daily Rate (ADR) and Occupancy
  • Coordinating Communications between Sales and Operating Departments
  • Motivating, Coaching, and Training Department Supervisors
  • Understanding Financial Statements and Budget, Including Staffing Guidelines
  • Controlling Department Head Schedule, Expenses, and Implementing Cost-Saving Strategies
  • Developing and Implementing Policies, Procedures, and Systems to Improve Business Operations
  • Managing Safety Programs, Including Training, Reporting, and Incentives
  • Maintaining a Positive and Cooperative Work Environment

You Are:

  • An experienced Hotel Operations Manager with 2+ years of supervisory experience in hotel operations
  • Knowledgeable in financial statements and budget, including staffing guidelines
  • Proven ability to deliver exceptional guest service results as measured through guest satisfaction
  • Skilled in developing and implementing policies, procedures, and systems to improve business operations
  • Able to manage safety programs, including training, reporting, and incentives
  • Display initiative, perseverance, and analytical skills

About Hotel Equities:

Hotel Equities is a multi-award-winning hospitality management company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

We have redefined business culture and captured it in our core values, which define who we are and how we conduct ourselves with investors, guests, and one another.

What We Offer:

  • Salary based on experience
  • Quarterly Bonus
  • Health, Vision, and Dental Insurance
  • 401(k)
  • Vacation
  • Paid Holidays
  • Opportunities for Growth
  • Discount Programs for Shopping, Travel, Tickets, and More
  • Learning and Development Programs and Goal Setting to Create Big Possibilities for Your Career

EOE/DFW

All candidates will be required to complete a pre-employment drug screening and background check.


  • Event Coordinator

    7 days ago


    Green Bay, Wisconsin, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled Banquet Manager to join our team at Hotel Northland. As a Banquet Manager, you will be responsible for overseeing the planning and execution of events, ensuring that every detail is taken care of to provide an exceptional guest experience.Key Responsibilities:Analyze event orders and communicate effectively with...


  • Green Bay, Wisconsin, United States The Oneida Hotel Full time

    Job Summary:The Kitchen Supervisor oversees the day-to-day activities in the kitchen to ensure all activities take place without concern.Responsibilities:Qualifications:High School Diploma or equivalent and at least 1 year of experience in stewarding kitchen maintenance kitchen operations or similar with at least one year experience in a supervisory...

  • Banquet Manager

    4 hours ago


    Green Bay, Wisconsin, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled and experienced Banquet Manager to join our team at Hotel Northland. As a Banquet Manager, you will be responsible for the supervision of the Banquet staff and coordinating all food and beverage service to ensure excellent guest service.Key Responsibilities:Analyze banquet event orders and communicate effectively...

  • Banquets Manager

    1 month ago


    Green Bay, Wisconsin, United States Oneida Hotel Full time

    The Banquets Manager is responsible for ensuring the efficient operation of the Banquet Department with a focus on cost control and exceptional guest service. The banquet manager oversees all aspects of a banquet or event including set-up serving and cleanup. Banquet managers are in charge of hiring training coaching disciplining and reviewing banquet staff....

  • Banquet Manager

    5 days ago


    Green Bay, Wisconsin, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled and experienced Banquet Manager to join our team at Hotel Northland. As a Banquet Manager, you will be responsible for the supervision of the Banquet staff and coordinating all food and beverage service to ensure excellent guest service.Key Responsibilities:Analyze banquet event orders and communicate effectively...


  • Green Bay, Wisconsin, United States The Oneida Hotel Full time

    Job Overview:The Event Operations Supervisor is tasked with ensuring the smooth functioning of the Events Department, emphasizing cost management and outstanding guest experiences. This role encompasses overseeing all elements of events, including preparation, service, and post-event clean-up. The supervisor is responsible for recruiting, training,...

  • Banquet Manager

    7 days ago


    Green Bay, Wisconsin, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled Banquet Manager to join our team at Hotel Northland. As a key member of our hospitality team, you will be responsible for ensuring the smooth execution of events and providing exceptional guest service.Key Responsibilities:Analyze event orders and communicate effectively with customers, managers, and associates to...

  • Banquets Manager

    7 days ago


    Green Bay, Wisconsin, United States The Oneida Hotel Full time

    Job Summary:The Banquets Manager is responsible for ensuring the efficient operation of the Banquet Department with a focus on cost control and exceptional guest service. The banquet manager oversees all aspects of a banquet or event including set-up, serving, and cleanup. Banquet managers are in charge of hiring, training, coaching, disciplining, and...


  • Green Bay, Wisconsin, United States MCR Hotels Full time

    Job OverviewThe Housekeeping Operations Manager is accountable for the seamless functioning of the Housekeeping Division, overseeing all aspects including guest accommodations, public areas, and laundry services.Key Responsibilities:Conduct thorough inspections of guest rooms and public areas to ensure high standards of cleanliness and quality.Oversee daily...


  • Green Bay, Wisconsin, United States MCR Hotels Full time

    Job OverviewThe Housekeeping Operations Manager is tasked with overseeing the smooth functioning of the Housekeeping Department, ensuring that all areas of the hotel, including guest rooms, public spaces, and laundry facilities, meet the highest standards of cleanliness and guest satisfaction.Key Responsibilities:Conduct thorough inspections of guest...


  • Green Bay, Wisconsin, United States MCR Hotels Full time

    Job OverviewThe Housekeeping Operations Manager is tasked with overseeing the effective functioning of the Housekeeping Department. This role includes the supervision of all housekeeping activities, ensuring that guest rooms, public areas, and laundry services meet the highest standards of cleanliness and efficiency.Key Responsibilities:Conduct thorough...


  • Green Bay, Wisconsin, United States MCR Hotels Full time

    Job OverviewThe Housekeeping Operations Manager is accountable for the seamless functioning of the Housekeeping Division, overseeing all aspects including guest accommodations, common areas, and laundry services.Key Responsibilities:Conduct thorough inspections of guest rooms and communal spaces to uphold the highest standards of cleanliness and...

  • Laundry Attendant

    4 days ago


    Green Bay, Wisconsin, United States Delta Hotels by Marriott Green Bay WI Full time

    Job SummaryWe are seeking a skilled Laundry Attendant to join our team at Delta Hotels by Marriott Green Bay WI. As a Laundry Attendant, you will be responsible for ensuring the cleanliness and organization of our laundry facilities, as well as providing exceptional customer service to our guests.Key ResponsibilitiesLaundry OperationsSort, wash, dry, press,...

  • Cook 1

    2 months ago


    Green Bay, Wisconsin, United States Oneida Hotel Full time

    A Cook is responsible for preparing all food items based on standardized recipes for the Restaurant/Dining Outlet Cafe Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness sanitation and safety in the kitchen and work areas...

  • Reservations

    1 month ago


    Green Bay, Wisconsin, United States Oneida Hotel Full time

    • Discounted food. •Travel benefits. •Reduced room rates •Location flexibility •Employee events •Paid training and development opportunitiesJob SummaryThe Room Reservationist is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Aimbridge...

  • Cook I

    4 weeks ago


    Green Bay, Wisconsin, United States Oneida Hotel Full time

    Job DescriptionA Cook is responsible for preparing all food items based on standardized recipes for the Restaurant/Dining Outlet Cafe Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness sanitation and safety in the kitchen...


  • Green Bay, Wisconsin, United States The Oneida Hotel Full time

    Job Summary:The Oneida Hotel is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and efficient check-in and check-out process.Responsibilities:Guest Service: Greet and welcome guests in a friendly...

  • Front Desk Agent

    5 days ago


    Green Bay, Wisconsin, United States Hotel Equities Full time

    Job SummaryHotel Equities is seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hotel Northland in Green Bay, WI. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Services: Greet and...

  • Sous Chef

    2 months ago


    Green Bay, Wisconsin, United States Oneida Hotel Full time

    Works closely with the Executive Chef to plan and direct food preparation in kitchens. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates' overtime does apply and is calculated accordingly.Exempt managers must customarily and regular direct the work of at least 3...

  • Housekeeper

    1 month ago


    Green Bay, Wisconsin, United States Oneida Hotel Full time

    Job overviewA Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security...