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Dermatology Clinic Representative

1 month ago

Southlake, Texas, United States US Derm Support Roles Full time

US Derm Support Roles

**Job Summary**

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Compassion Dermatology. The successful candidate will be responsible for providing exceptional patient care, managing front desk operations, and maintaining accurate records.

**Key Responsibilities**

* Greet patients, check in for appointments, and verify insurance information
* Scan documents into electronic health records
* Maintain tidiness of waiting area and reception counter
* Check schedules for added, canceled, and no-show appointments
* Schedule follow-up appointments as needed
* Respond to designated tasks in the electronic health record
* Order clinic office supplies
* Sell and track cosmetic products
* Distribute mail
* Prepare for next day scheduled appointments

**Requirements**

* High school diploma or equivalent required
* 1-2 years of recent medical office experience preferred
* Proficient in basic computer functions
* Ability to learn new software quickly
* Excellent customer service, communication, and organizational skills
* Ability to operate standard office equipment
* Ability to type a minimum of 40 wpm preferred
* Must possess attention to detail
* Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
* Ability to respond positively to constructive feedback and direction from supervisors
* Must demonstrate professional appearance and manner at all times
* Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others
* Ability to maintain confidentiality of information