Clinical Patient Service Representative

6 months ago


Southlake, United States Forefront Dermatology Full time $16 - $19
The Clinical Receptionist is responsible for welcoming patients to the clinic and preparing the electronic practice management and health record chart for the patient’s appointment. Duties also include collection of co-pays, outstanding balances and cosmetic payments and accurate reporting to Forefront Billing Department.

Job Details:

Receptionist is responsible for opening clinic daily and completing the following: 
  • Unlock doors, turn on lights and radio.
  • Ensure waiting room is tidy.
  • Count starting balance in cash box and document on daily cash log, initial and obtain verification initials as well.
  • Sort and distribute contents of the courier bin (courier clinics only).
  • Review scheduled appointments for any added appointments, print “Fee Ticket” and determine what elements of check-in process are needed. (i.e. NOPP Acknowledgement, Financial Communication Policy, Minor and General Consent Forms, insurance update, referral, etc).
  • Print daily appointment list report from electronic scheduling system and post copy per clinic specific protocol.

Greet and check-in patients for appointments:
  • Verify demographic information including.
  • Full name.
  • Date of birth.
  • Address.
  • Phone/Contact Numbers.
  • Email.
  • Update NOPP Acknowledgement, Financial Communication Policy, Minor and General Consent Forms.
  • Confirm referral status as needed.
  • Review alerts in patient chart and proceed accordingly.
  • Verify insurance information in electronic scheduling system, if necessary, update with new insurance information.
  • Verify insurance card is scanned into electronic health record.
  • When applicable, explain insurance and financial policies such as self-pay down-payment policy and timely payment discount for patients without insurance. 
  • Collect co-pay, payment on account and/or full balance of cosmetic procedures. Provide receipt and document on daily cash log.
  • Inform patient of outstanding patient balance and use provided scripting to request payment on account.
  • Scan documents into electronic health record including but not limited to referral/outside physician chart notes, prescription refills, lab results, prior authorization requests, etc.
  • Waiting Room Management.
  • Organize magazines in waiting room and dispose of outdated copies.
  • Inform patients if provider is running excessively behind.
  • Maintain tidiness of waiting area and reception counter throughout the day.
  • Check schedules for added, canceled and no-show appointments throughout the day.


  • Southlake, Texas, United States Forefront Dermatology Full time

    Job SummaryThe Clinical Patient Service Representative is responsible for providing exceptional patient experience by ensuring seamless check-in and check-out processes, accurate data entry, and efficient communication with patients and healthcare providers.Key ResponsibilitiesWelcoming patients to the clinic and preparing electronic health records for...


  • Southlake, Texas, United States Forefront Dermatology Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Clinical Patient Service Representative to join our team at Forefront Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesPatient Check-in and...


  • Southlake, United States US Derm Support Roles Full time

    OverviewCome join our team! We have an immediate need for a Patient Service Representative in our Compassion Dermatology clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!SummaryThe Patient Service Representative is responsible for the patient check-in...


  • Southlake, United States US Derm Support Roles Full time

    Overview Come join our team! We have an immediate need for a Patient Service Representative in our Compassion Dermatology clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in...


  • Southlake, Texas, United States US Derm Support Roles Full time

    OverviewWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. This role is responsible for providing exceptional patient care and ensuring a smooth experience for our patients.ResponsibilitiesPerform opening and closing clinic duties, including preparing for the next day's...


  • Southlake, Texas, United States Forefront Dermatology Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. The successful candidate will be responsible for providing exceptional patient care, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesGreets patients, checks in for appointments, and...


  • Southlake, United States Methodist Health System Full time

    Hours of Work : 40 Days Of Week : 5 Work Shift : Job Description : JOB TITLE: PATIENT REPRESENTATIVE DEPARTMENT: PATIENT CARE FACILITY SUPERVISION RECEIVED: REPORTS DIRECTLY TO OFFICE MANAGER SUPERVISION EXERCISED: NONE JOB SUMMARY: GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS....


  • Southlake, United States Envision Radiology Full time

    The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and ensures the patient knows and feels that they are the most important person in that moment. Creates an environment where our patients know they are a priority and provides spectacular...


  • Southlake, Texas, United States Envision Radiology Full time

    Job SummaryThe Patient Service Representative plays a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients. As a key member of our team, you will be responsible for facilitating the needs of our physicians, creating a warm and welcoming environment, and providing top-notch service to our patients.Key...


  • Southlake, Texas, United States Envision Radiology Full time

    Job SummaryThe Patient Service Representative plays a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients. As a key member of our team, you will be responsible for facilitating the needs of our physicians, creating a warm and welcoming environment, and providing top-notch service to our patients.Key...


  • Southlake, United States Methodist Health System Full time

    Hours of Work :40Days Of Week :5Work Shift :Job Description :JOB TITLE: PATIENT REPRESENTATIVEDEPARTMENT: PATIENT CARE FACILITYSUPERVISION RECEIVED: REPORTS DIRECTLY TO OFFICE MANAGERSUPERVISION EXERCISED: NONEJOB SUMMARY: GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS. SERVES AS...


  • Southlake, Texas, United States Methodist Health System Full time

    Job Title: Medical Assistant/Patient RepresentativeWe are seeking a highly skilled Medical Assistant/Patient Representative to join our team at Methodist Health System. As a Medical Assistant/Patient Representative, you will play a vital role in providing exceptional patient care and support to our patients and families.Job Summary:The Medical...


  • Southlake, Texas, United States Forefront Dermatology Full time

    Dermatology Clinic Representative Job Description **Overview** Forefront Dermatology is seeking a highly organized and customer-focused Dermatology Clinic Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring seamless clinic operations, and maintaining...


  • Southlake, Texas, United States Resurgens Orthopaedics Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Resurgens Orthopaedics. As a key member of our front office staff, you will be responsible for ensuring a smooth and efficient patient experience from check-in to check-out.Key ResponsibilitiesManage patient check-in and check-out processes,...


  • Southlake, Texas, United States Precision Door Service Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Precision Door Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving product or service issues, and ensuring customer satisfaction.Responsibilities:•...


  • Southlake, Texas, United States Methodist Health System Full time

    Job Summary:Methodist Health System is seeking a highly skilled Medical Assistant/Patient Representative to join our team. As a Medical Assistant/Patient Representative, you will provide exceptional patient care and support to our healthcare team.Key Responsibilities:Provide routine clinical support to healthcare providers, including taking patient histories...


  • Southlake, Texas, United States US Derm Support Roles Full time

    US Derm Support Roles **Job Summary** We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Compassion Dermatology. The successful candidate will be responsible for providing exceptional patient care, managing front desk operations, and maintaining accurate records. **Key Responsibilities** * Greet...


  • Southlake, Texas, United States Envision Radiology Full time

    Job SummaryThe Patient Service Representative plays a vital role in delivering exceptional patient care and facilitating the needs of our physicians. This position requires a strong focus on patient satisfaction, ensuring that every individual feels valued and prioritized during their visit.Key ResponsibilitiesProvide a warm and welcoming greeting to all...


  • Southlake, Texas, United States Envision Radiology Full time

    Job SummaryThe Patient Service Representative at Envision Radiology is a vital member of our healthcare team, dedicated to delivering exceptional patient care and facilitating the needs of our physicians. As a key point of contact, you will create a warm and welcoming environment for our patients, ensuring they feel valued and prioritized throughout their...


  • Southlake, Texas, United States Forefront Dermatology Full time

    OverviewForefront Dermatology is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.ResponsibilitiesManage patient check-in and check-out...