Clinical Care Coordinator

4 days ago


Santa Barbara, California, United States Libertana Full time
Job Summary

The Clinical Case Manager at Libertana is responsible for coordinating the clinical care of ECM Program clients. This includes identifying, organizing, and monitoring services needed by recipients. The Case Manager assists clients in gaining access to services and community resources, working mostly in the field.

Key Responsibilities
  1. Coordinate with individuals and entities to ensure a seamless experience for clients and non-duplication of services.
  2. Engage eligible members and complete bio-psycho-social assessments and care plans.
  3. Develop effective relationships with property owners, housing providers, and clients to facilitate independence and long-term housing stability.
  4. Facilitate linkage to mental health, substance abuse, and medical services, and provide transportation when needed.
  5. Communicate with healthcare professionals to ensure continuity of care.
  6. Connect clients to other social services and supports they may need, including transportation.
  7. Advocate on behalf of clients with healthcare professionals.
  8. Use motivational interviewing, trauma-informed care, and harm-reduction approaches.
  9. Coordinate with hospital staff on discharge plans and accompany clients to office visits as needed.
  10. Monitor treatment adherence and track interventions and outcomes.
  11. Handle complaints from clients, families, or friends and report signs of abuse or neglect.
  12. Participate in education, training, and quality improvement activities and maintain good relationships with health plans and vendors.


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